Vinatura Supplements is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to our online store.
Conformance status
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible to people with a wide range of disabilities. Our storefront substantially conforms to WCAG 2.1 Level AA: the core shopping experience we control has been evaluated and remediated, while a small number of items remain in progress (see Known limitations below). Conformance is therefore described as partial while that work continues.
Measures we take
- Accessibility is included in our design, development, and quality-assurance process.
- We evaluate the store using a recognized methodology (W3C WCAG-EM) combined with manual testing (keyboard-only operation and screen readers) and automated tooling.
- Interactive controls are built to be operable by keyboard and to expose accessible names to assistive technology.
- We re-assess accessibility when the theme or installed apps change.
Compatibility
Our store is designed to be compatible with current versions of major browsers (Chrome, Safari, Firefox, Edge) and with assistive technologies such as screen readers (VoiceOver, NVDA) and keyboard-only navigation. It may not display optimally in unsupported or outdated browsers.
Known limitations
Despite our efforts, some content may not yet be fully accessible. We are aware of, and are working to address, limitations in certain third-party features embedded in the store, which may include the shopping-cart upsell widget, customer-review widgets, marketing pop-ups, and some landing pages built with a third-party page builder. If you encounter a barrier in any of these areas, please contact us and we will help you directly.
Feedback & contact
We welcome your feedback on the accessibility of Vinatura Supplements. If you experience any difficulty accessing any part of our website, or need information or a product detail in an alternative format, please let us know:
- Email: support@vinatura.store
- Contact form: vinatura.store/pages/contacts
We try to respond to accessibility feedback within 3-5 business days. We will work with you to provide the information, service, or transaction you are seeking through an accessible communication method or alternative means.
Alternative means of access
If any content or function on this site is not accessible to you, we will provide the same information or complete the same transaction for you by phone or email at no additional cost. Please use the contact details above and describe what you were trying to do.
Assessment & approach
Vinatura Supplements assessed the accessibility of this store by self-evaluation, using a combination of manual testing aligned with the U.S. DHS Trusted Tester process and automated checks with axe-core, against the WCAG 2.1 Level AA success criteria.
This statement was last reviewed on 19 June 2026. We review it periodically and after significant changes to the website.